The Quality of Existing Homes National Group is a key partner in helping us deliver our business strategy for 2019-22, by leading, informing and influencing our work on existing homes. The group supports us in developing and testing new policy ideas, shaping wider member support, gathering vital market intelligence, informing our responses to government and other key stakeholders, and promoting great quality in the sector.

The group focuses on a number of strategic themes relating to quality, which include:

  • Quality in build and maintenance, including repairs.
  • Climate change and energy efficiency.
  • Design, specification and standards.
  • Urban design and place, including our work on regeneration.
  • Building safety.
  • Tenant engagement and customer service.

Who to speak to

Lizzi Hearn, External Affairs Manager